Customer Service Representative - Now Hiring - California, Los Angeles

Customer Service Representative - Now HiringPermanent

California, Los Angeles - 90023
  • Applications 0
  • Post Date: 2022-10-22
  • Views 311
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Annual
  • Company Name:DART WAREHOUSE CORPORATION
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: DART WAREHOUSE CORPORATION and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of California at the city Los Angeles, in the country US - at this current ZipCode: 90023

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

Our company is a well-established multi-state company that is continuing to grow and expand. We strive to create a family atmosphere where everyone is friendly and appreciates one another. The Customer Service Representative will be responsible for the daily management of customer service activities focusing on deliveries to customers, as well as insuring specific levels of service to all clients being served within the team. The CSR is responsible for preparing files, distributing documents, cargo tracking, billing and collecting funds while meeting or exceeding customer expectations.

Managing and tracking customers and their containers which may include:
Daily status updates
Troubleshooting
Coordinating and communicating with outside vendors
Reconcile import files and accurate data input of import files in company computer systems
Keep customers in constant communication with important milestones and if needed resolve any issues to insure smooth service.
Maintain status reports from excel, with daily shipment updates, including status & delivery info
Receive and update shipment status in a timely manner; issue shipment alerts
Track and Trace Inbound shipments
Ensure timely delivery of cargo to customer
Process documents and issue arrival notices timely and accurately
Complete shipment accounting timely and accurately
Build relationships with all customers

Qualifications

2-4 years of customer service experience, in an office
Knowledge of basic computer systems (Microsoft products, Internet, etc.; knowledge of WMS is a plus (aAccellos, IRMs, WMS, SAP, Oracle)
Excellent communication skills including
Verbal: the ability to clearly communicate verbally to customers and fellow employees
Written: the ability to effectively communicate in writing to customers and fellow employees
Listening and interpreting information
Strong attention to detail and excellent accuracy skills
Excellent organization, follow-up and problem solving skills
Ability to work effectively in a fast-paced, entrepreneurial environment
Ability to effectively manage multiple tasks and constantly re-prioritize
Ability to work well with others
Pleasant demeanor
Flexibility
Bi-lingual is a plus

Competitive Pay
401(k)
Medical, Dental and Vision Insurance Package
Disability and Life Insurance Package
Paid Time Off and Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled
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Employer Overview

DART WAREHOUSE CORPORATION

California, Los Angeles - 90023
  • Agency